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Co-Creating AI-Ready, Truly Human Workplaces: HR as Strategic Partner, Connector, and Humanist
About this episode
Transcript
About this episode
In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Nicole Dessain, Founder of The Talent Imperative and curator of the HR Hackathon Alliance, to talk about what it really means for HR to co-create AI-ready, truly human workplaces. Nicole shares how a CEO survey calling CHROs the least AI-savvy in the C-suite sparked her own 30-day AI learning challenge, and how that personal reset turned into a practical blueprint any HR leader can use to build confidence and credibility with AI. The conversation looks at AI transformation as a people transformation, the role of human-centered design in shaping employee experience, and how HR can move from overwhelmed by tools to leading the work as strategic partner, connector, and humanist. Thomas and Nicole also dig into why onboarding is such a high-leverage use case for AI, and how freeing HR from manual tasks can actually increase the human touch, not reduce it.
Topics Discussed:
Why AI transformation is a people transformation, not just a tech rollout
Nicole’s 30-day AI learning challenge and how HR leaders can build similar daily habits
What human-centered design looks like in HR and employee experience work
The four emerging roles for HR in the age of AI: strategic partner, critical thinker, connector, and humanist
Common barriers to AI adoption, from fear of job loss to vague “everyone must use AI” mandates
How to use journey mapping and co-creation to identify real AI opportunities in workflows
Why onboarding is one of the highest-impact moments to redesign with AI and automation
Partnering with CIOs and the C-suite to balance innovation, risk, and data privacy
Practical ways HR can earn trust and a stronger voice in company-wide AI decisions
If you are responsible for helping your HR team become more AI-literate, more strategic, and more focused on high-value human work, this episode gives you language, habits, and concrete starting points to bring back to your organization.
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About the guest
Nicole Dessain
Nicole Dessain is the founder of talent.imperative, a boutique consultancy that helps organizations reimagine the employee experience through human-centered design. A former Accenture executive and in-house HR leader, Nicole has worked with global brands to build innovation capabilities and drive people-centered transformation. She is also the creator of the HR.Hackathon Alliance, a global community of bold HR innovators. Nicole regularly shares tips and case studies on Design Thinking for HR in her LinkedIn newsletter. She speaks on the future of work, employee experience, and the intersection of HR and AI. Nicole’s mission is simple: to make work more human.
Nicole Dessain is the founder of talent.imperative, a boutique consultancy that helps organizations reimagine the employee experience through human-centered design. A former Accenture executive and in-house HR leader, Nicole has worked with global brands to build innovation capabilities and drive people-centered transformation. She is also the creator of the HR.Hackathon Alliance, a global community of bold HR innovators. Nicole regularly shares tips and case studies on Design Thinking for HR in her LinkedIn newsletter. She speaks on the future of work, employee experience, and the intersection of HR and AI. Nicole’s mission is simple: to make work more human.
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The leading podcast for the future of HR
The leading podcast for the future of HR
The future of HR is being shaped by real operators doing the work.
If you’ve led change, navigated challenges, or learned valuable lessons in people operations, we’d love to hear your perspective.
Apply below to be considered as a guest on the show.
The future of HR is being shaped by real operators doing the work.
If you’ve led change, navigated challenges, or learned valuable lessons in people operations, we’d love to hear your perspective.
Apply below to be considered as a guest on the show.