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Breaking The Fear Barrier: How HR Can Lead the AI Revolution
About this episode
Transcript
About this episode
In this episode, Thomas Kunjappu sits down with Courtney LaTurner, Senior Director, People Operations & HR Business Partner at SecurityScorecard, to explore how HR professionals can overcome AI anxiety and leverage automation to become more strategic business partners.
From navigating startup acquisitions to private equity spinoffs, Courtney shares her journey of building agile HR functions that adapt quickly to business needs. When suddenly tasked with payroll, benefits, and people operations—areas she’d never managed before—she discovered how AI tools like ChatGPT became essential for learning new skills and tackling complex challenges under tight deadlines.
Topics Discussed:
Why HR has been slower to adopt AI compared to other functions (and the fear factors behind it)
Two game-changing AI use cases: Excel formula mastery and coaching for difficult conversations
How to safely introduce AI to your HR team and overcome resistance to change
SecurityScorecard’s “AI IRL” company-wide challenge that drove innovation across all departments
The strategic advantage of getting through your backlog faster than competitors
Why AI amplifies rather than replaces HR professionals’ core value
Building enterprise-safe AI practices with proper IT partnerships and data protection
The future role of HR as strategic business advisors rather than process executors
Essential advice for new HR professionals: be deeply curious and challenge the status quo
How to position HR as a competitive advantage through automation and efficiency
If you’re an HR professional feeling overwhelmed by expanding responsibilities or wondering how to leverage AI while maintaining the human element, this episode provides practical strategies for transforming your function into a strategic powerhouse.
Additional Resources:

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About the guest

Courtney LaTurner
Courtney LaTurner is a senior HR leader who has spent over a decade building and scaling people operations in fast-moving, high-growth companies. She’s built HR foundations from the ground up, led teams through acquisitions and reorganizations, and currently heads up HR Operations and Business Partnering at SecurityScorecard.
Courtney focuses on scaling what works—leveraging automation, AI, and systems thinking to make HR a true driver of business performance. Based in Cleveland, she’s a mom of two boys and a fitness enthusiast who approaches HR with an operator’s mindset—building scalable systems, solving complex challenges, and aligning people strategy directly with business outcomes.
Courtney LaTurner is a senior HR leader who has spent over a decade building and scaling people operations in fast-moving, high-growth companies. She’s built HR foundations from the ground up, led teams through acquisitions and reorganizations, and currently heads up HR Operations and Business Partnering at SecurityScorecard.
Courtney focuses on scaling what works—leveraging automation, AI, and systems thinking to make HR a true driver of business performance. Based in Cleveland, she’s a mom of two boys and a fitness enthusiast who approaches HR with an operator’s mindset—building scalable systems, solving complex challenges, and aligning people strategy directly with business outcomes.
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Listen to the Episode

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Listen to the Episode

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Listen to the Episode

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The leading podcast for the future of HR
The leading podcast for the future of HR
The future of HR is being shaped by real operators doing the work.
If you’ve led change, navigated challenges, or learned valuable lessons in people operations, we’d love to hear your perspective.
Apply below to be considered as a guest on the show.
The future of HR is being shaped by real operators doing the work.
If you’ve led change, navigated challenges, or learned valuable lessons in people operations, we’d love to hear your perspective.
Apply below to be considered as a guest on the show.