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Built to Adapt: HR Across Generations, Geographies, and the AI Era
About this episode
Transcript
About this episode
In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Angelika Iwanow-Jackson, founder of IGR (Iwanow Global Recruitment), a globally focused HR and recruitment agency, to explore what it really means to build HR infrastructure across borders and why the HR professionals who will thrive in the age of AI are the ones brave enough to own their value.
With over a decade of experience spanning the US, EMEA, APAC, MENA, and CIS regions across industries from real estate to finance, e-commerce, AI, and ad tech, Angelika has built HR functions from the ground up more times than most professionals build them once. She brings a rare combination of global compliance expertise, generalist scrappiness, and a deeply human perspective on what it means to lead people across cultures, languages, and time zones.
Together, they dig into what really changes and what stays exactly the same when you take HR global, why the first hire in any new market should almost always be an HR professional, and how organizations that treat HR as a true strategic partner consistently outgrow the ones that don't. Angelika also shares her candid take on AI in HR, why she's never believed technology will replace the function, and how HR leaders can position themselves as the ones driving AI adoption across their entire organization rather than being disrupted by it.
She also delivers one of the most energizing calls to action for early-career HR professionals you'll hear. A reminder that the work of repositioning HR from an administrative function to a true business partner has already been done, and now it's time for the next generation to be brave enough to walk through that door.
Topics Discussed:
How Gen Z is reshaping expectations in the workplace and what older generations can learn from them
What's universal about HR across every country and what's not
Why labor law and local compliance are the real variables when going global
The case for making HR your first hire when entering a new market
How the HR function has evolved from "hire, fire, and plan the Christmas party" to a strategic business partner
Why organizations with healthy HR teams grow faster and make fewer costly mistakes
AI in HR: who has the advantage and how to make sure it's you
How to set up HR infrastructure from scratch at an early-stage or pre-opening company
Hiring strategy for new markets: why you start from the top of each department down
When to ask for your first HR hire and what the pre-opening stage actually demands
Advice for new HR professionals: be brave, know your value, and bring options A, B, and C
If you're an HR leader navigating global expansion, building a people function from nothing, or trying to figure out how to stay relevant and future-proof in an AI-driven world, this episode is a grounded, globally informed, and deeply human look at what it takes to lead HR without borders.
Additional Resources:
About the guest
Angelika Iwanow-Jackson
