Product Notes

Feature Update: Discover New Insights with Cleary’s Employee Surveys

It’s no secret that employee surveys bring a variety of benefits to organizations that actively implement them.

That’s why we’re so excited to announce the official launch of our new employee surveys feature, “Cleary Surveys,” which offers much more than just gathering feedback and monitoring team sentiment. This innovative tool is designed to seamlessly integrate into an employee’s journey, automating tasks downstream and enhancing workflow efficiency.

With our employee surveys tool, companies can maintain continuous engagement with their teams, saving time and establishing a consistent, reliable process for gathering feedback. This feature is particularly crucial for remote and distributed teams, as it supports a range of needs from employee engagement and pulse checks to swag selection.

To ensure you can implement this tool quickly and effectively, we provide best-practice templates, making it easy to kickstart your employee survey efforts and maximize the impact on your internal communications strategy.

 

 

 

 

 

Once you have your employee survey ready, what’s next?

With Cleary’s renowned targeting engine, you can effortlessly send your survey to the right people, through their preferred communication channel. Whether that’s all managers, specific teams, or all employees – each can be targeted separately. Cleary aggregates the employee survey responses into an easy-to-read results page.

 

 

Next-level employee experience 

Supercharge your use of Surveys by adding them to an employee journey in Cleary.

For example, use them to automate tasks and communications throughout your new hire onboarding. You can ask newbies for their laptop preferences. Their response can trigger a task to the IT team to send that laptop to the new hire in advance of their first day. This level of automation reduces time spent on back-and-forth follow-ups and ensures a seamless onboarding experience for new hires.  

 

 

 

Beyond new hire onboarding, Cleary Surveys can be used in any moment of the employee lifecycle. Whether an employee has changed departments or has been promoted to upper management, it’s beneficial to check in with these employees as they establish a new routine or navigate new responsibilities. For example, once promoted, you can collect feedback from new managers on how prepared they felt for their new role. 


Level up your Internal Communications strategy

One of Cleary’s strengths is our suite of internal communications products – and now surveys have been added to the platform for teams to utilize. Often with internal communications, information is only sent to employees. Employees are simply expected to receive information with no opportunity to respond. Surveys can fill that gap by actively opening up communication channels so employees can share their thoughts and opinions. Since surveys provide structured ways to gauge employee sentiment and can be tailored to particular areas of interest, they can elevate an internal communications team’s overall strategy by addressing direct and possibly immediate needs of employees. 


The High Value of Insights from Employee Surveys

The results of surveys offer highly valuable insights for a company across the board, from a manager to the C-suite. Companies can collect feedback throughout the employee lifecycle, through Cleary’s Journeys product.

Here are some examples: 

Week 1: Readiness Survey

Find out if your onboarding process is up to par. Ask new hires if they got their equipment, knew what to expect on their first day, if their manager was prepared, etc.

Day 30 or 60: Onboarding Feedback Survey

Now that an employee has had some time to settle in, see how they are doing, if there are areas the company could focus on for the next new hire.

Promotion: Preparedness Survey

Get in touch with anyone who went through a promotion, changed departments, or had a big shift in their position. Collect feedback on how an employee is feeling overall, if changes were communicated effectively, if employees have the resources to effectively do their job, etc.

Last day: Exit Survey

There is a treasure trove of information departing employees can share – insight they might have kept to themselves otherwise. Get to the bottom of why they left – are there clear ways the company could improve to stop others from leaving? On the flipside, also ask what the company was doing well.

 

One final tip on surveys…

Anonymity can be crucial to collecting honest and transparent feedback on ways the organization can improve, rather than flowery answers employees think they are supposed to give. Our customers have often shared the importance of anonymous surveys with us, explaining that it can be difficult to collect transparent feedback without that assurance to employees. 

 

Learn more about our Surveys and broader suite of Internal Communications products here.

 

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Now more than ever, it’s mission critical to build world-class employee experiences for remote and hybrid teams.

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